Probably the most important of all public institutions in Berlin is called Bürgeramt.
The first thing you will need to do after moving to Berlin is register your new address there.
But the Bürgeramt is also the place to go e.g. if you need a new passport or if you need to register your new car.
In theory it sounds very efficient to bundle all different administrational task in one public institution.
But reality is somehow different as all Bürgerämter in Berlin are notoriously understaffed. Right now you can’t even book an appointment online within the next 2 months.
Hopefully the situation will get better soon as it can be a real hassle to take care of all these things without an appointment.
Depending on in which area you live in there is a different Bürgeramt where you can go and take care of your administrational stuff.
But as we have found out recently you can also book appointments at any other Bürgeramt as well, e.g. if you only get an appointment during the week during your lunchbreak at work you could go to the Bürgeramt which is closer to your work.
As we already mentioned before there is the possibility to book an appointment in advance online.
Even though we haven’t seen any appointments available within the next 2 months it might make sense to check every once in a while.
In order to book an appointment online follow this link to the Terminvereinbarung Bürgeramt.
The other alternative is to show up at your Bürgeramt early in the morning, take a number and claim that your task is very urgently and can’t wait.
This way you can e.g. make sure to get stuff done that can’t wait.
Another thing we only discovered recently that there is a Bürgertelefon that you can call and where you get very useful information.
Sometimes they can also help you get an appointment at the Bürgeramt for you, though it might be not at the closest Bürgeramt to your place.
Just call 115 (without any area code) and you should get somebody on the line quickly.
Check out all tasks that the Bürgeramt can help you with here. After dealing with the Bürgeramt we recommend to continue reading about the Deutsche Krankenkasse in order to find the best one for you and so you know which mistakes to avoid.